When Dedici formed back in 2012, we vowed to ensure that we would stand out from the crowd! We aspired to provide industry-leading development programmes, with the personalised customer service of a small family business.
We didn’t aim to become the biggest or the most profitable, but rather to develop a reputation for excellence in design, delivery and client relationships. We didn’t want to be just a provider of training, but a valued partner in development. Our focus was to support public sector employees to become the best version of themselves, professionally and personally.
Development
Since 2012, we have been privileged to deliver over 1000 development sessions, helping thousands of individuals to develop professionally and personally. We are proud to have delivered for 160+ organisations, over 90% of which come back to us again and again. Our development programmes are properly researched and designed for the target audience – not just adapted from the corporate market. They are interactive and impactful.
“All that is valuable in human society depends upon the opportunity for development accorded the individual” – Albert Einstein
Excellence
Dedici has been accredited as a Provider of Training Excellence by the Professional Development Consortium, the UK’s most prestigious provider of CPD Accreditation. We didn’t seek simple accreditation of a handful of courses – we sought a robust third-party verification of our entire organisation. This award verifies that our content, processes, learning experience and customer satisfaction are all quality assured. We are also proud to be accredited by the Good Business Charter.
“Excellence is not an act but a habit. The things you do the most are the things you will do best” – Marva Collins
Dedication
We are ‘dedicated to development’ in the public sector, and have a special interest in healthcare professionals, both clinical and non-clinical. We don’t try to do anything and everything – we play to our strengths! This strict focus has enabled us to refine our design and delivery to be up to date, relevant and meaningful.
“When you see validation for a life’s work and dedication, it’s a beautiful day” – Mary Gauthier
Integrity
Honesty and integrity are not just words on a wall for Dedici. We hold ourselves to the highest standards as a matter of honour. If we can’t do something well – we decline. If we get something wrong – we admit it. When something needs to be said – we say it! No cutting corners, no being ‘economical with the truth’. Integrity is the foundation of our success, and the reason we enjoy long-lasting customer relationships.
“Trust and integrity are precious resources, easily squandered, hard to regain” – Sissela Bok
Coaching
Since the beginning, we have adopted a ‘coaching mindset’, both internally for us as a team, and as part of our blended development programmes. We like to think of people, not in terms of their current performance (or past mistakes), but their untapped potential for the future! We use 1:1 coaching, group coaching, co-coaching and team coaching to help coachees reach specific personal or professional goals.
“Building awareness and responsibility is the essence of good coaching” – John Whitmore
Improvement
Our recipe for success and organisational health is “Continuous Improvement”. Consistency is key: every day we make improvements to our content, processes, delivery and mindset. We genuinely welcome feedback from all sources so that we too can reach our full potential!
“Continuous improvement is better than delayed perfection” – Mark Twain
Professional Interview Toolkit for Clinicians: "Helped me change my strategy for the future and I have a solid plan going forward" - "I liked the fact he engaged us all the time compared to traditional teaching kind of method" (Bedfordshire Hospitals NHS Trust, January 2025)
Managing Your Appraisal & Revalidation: "Clear expert delivery" - "Precisely described, segmented each section and explained" - "Absolutely effective. I wish I had attended this course much earlier in my career" (County Durham and Darlington NHS Foundation Trust, January 2025)
Transform Your Meetings - via the Thinking Environment®: "Very effective in encouraging one's approach to managing a meeting" - "I can see many ways in which I might use aspects of the course daily" - "Very useful will make a change to in my practice" (Northampton General Hospital NHS Trust, January 2025)
Advanced Communication Skills for Healthcare Professionals: "Clear with her explanation, delivering slides effectively and very interactive" - "I enjoyed the day. Very insightful into my own feelings / behaviours and triggers" - "'Many tips on communicating more effectively with fellow staff and patients when dealing with difficult situations and conflict in conversations" (NHS England East of England, January 2025)
Stop Surviving & Start Flourishing: "Involving everybody in group activities and thought proving session" - "Outstanding and encourages participation by all" - "'Very relevant and useful" - "Friendly and efficient" (The Queen Elizabeth Hospital Kings Lynn NHS Trust, January 2025)
Contemporary Medico Legal Masterclass: "Rob had in-depth knowledge about the subject and answered every question very well" - "'Very pleased. Well organised from start to finish" - "'Excellent approach & knowledge" (Health Education Improvement Wales (HEIW), January 2025)
Professional Interviews for Healthcare Professionals: "He had a very good insight on NHS interviews and provide valuable details on CV" - "I liked the fact he engaged us all the time compared to traditional teaching kind of method " - "Helped me change my strategy for the future and I have a solid plan going forward" (Bedfordshire Hospitals Trust, January 2025)
Introduction to, Intermediate, and Advanced Microsoft Teams: "'Provided, clear and concise information and interactive training" - "Understanding of the possible needs of the team and anticipated requirements of the team and tailored training accordingly" (Northampton General Hospital NHS Trust, December 2024)
Specialist Legal Masterclass: Issues at the End of Life - Children, Adults and Advance Decision-Making: "Clearly a detailed and in depth knowledge of the subject" - "Fantastic conversation and discussion, great insight into the legal perspective" (South Western Ambulance Service NHS Foundation Trust, December 2024)
Specialist Legal Masterclass: Issues at the End of Life - Children, Adults and Advance Decision-Making: "Provided interesting insight, good use of case studies and meaningful debate" - "Very informative and engaging" - "Fabulous discussion and knowledge" (South Western Ambulance Service NHS Foundation Trust, November 2024)
Introduction to Coping with Workplace Conflict: "Will benefit my day-to-day working relationship" - "Very clear break down of the topic and good practical tips" (Medway NHS Foundation Trust, November 2024)
Advanced Clinical Communication Skills: "Stuart well versed with difficult situations we face in medical settings and able to give examples relating to medical practice." - "10/10" (Frimley Health NHS Foundation Trust, November 2024)
Clinical Leadership: "She is so smart with sharp mind and managed to build a good relationship with all the candidates and made the 2 days pass quickly with lots of knowledge gained" - "Very Structured and very Energetic with Depth of knowledge in Subject with excellent approach involving and Engaging Audience" (The Princess Alexandra Hospital NHS, November 2024)
Coping With Workplace Conflict: "Very good knowledge of various frameworks involved in conflict which were very applicable to providing context to conflict, able to answer all questions with very clear resolutions and contacts" - "10/10" (Isle of Man - Manx Care, October 2024)
Compassionate Leadership: "Inspiring workshop with Cara, already have some ideas on how to improve my organisation’s culture" - "10/10" (North West Anglia NHS Foundation Trust, October 2024)
Introduction to Assertiveness: "Clearly good 'life experience' that means the talk was delivered in a 'real' way, was relatable." - "Laura had a thorough insight of working within NHS" - "Excellent, I have attend a few before but this was the best one." - "Good understanding of our workplace" - "'This course was really effective it gave me a new perspective towards approaching different scenarios that we face in our day to day life" (Dorset Healthcare University NHS Foundation Trust, October 2024)
Communications Tips & Tools Workshop: "Excellent trainer" - "Excellent course " - "Outstanding interactivity" - "Made us engaged in the course" - (Mersey and West Lancashire Teaching Hospitals NHS Trust - September 2024)
Revisiting Medical Professionalism and Interpersonal Effectiveness: "Very effective, enjoyable, sharing experiences" - "Very supportive and gave chances for everybody to contribute" - "Laura had a thorough insight of working within the NHS". (NHS England Thames Valley - September 2024)
Understanding Workshop Bullying: "Well experienced in the multicultural difficulties " - "Excellent knowledge and insight" - "Fabulous " - (East Lancashire Hospitals NHS Trust - September 2024)
Transform your Meetings - Via the Thinking Environment: "Very insightful" - "Good, tuned-in " - "Excellent course " - "Very good, lots of take home points" - "Certainly will be applied at a variety of meetings" - "Very much needed in all aspects". (SAS Doctors in Wessex Trust - August 2024)
Teamwork & Collaboration: "Great insight and knowledge in this subject. Informative, accommodating and responsive to questions " - "Experienced and able to talk about the topics at length, able to answer questions " - "The trainer's delivery was very easy to follow and understand. It was informative and interactive" - "I enjoyed the course. I found it to be really useful in helping me to reflect on my own practice and how I can support others" - Average review 9.9 out of 10 (Forest Family Schools - July 2024)
Coping with Workplace Conflict & Understanding workplace bullying: "The session was held beautifully, really felt like a safe and balanced place to discuss this sensitive topic. Excellent and clear delivery of truly practical information that will make a difference in real situations " - Average review 9.8 out of 10 (SAS Doctors in NHS Scotland - June 2024)
Medico-Legal Masterclass: "Clearly an expert in the field. Knowledgeable and able to answer questions that were posed. Good interaction with all the participants " - "Very engaging, terrific at teasing out points and keeping the flow of conversation going. He clearly has an incredible depth and breadth of knowledge in this subject" - "Very helpful. Aspects that can be used immediately in practice and things to reflect on and ponder " - Average review 10 out of 10 (Ambulance Trust - Paramedics - June 2024)
Contact Dedici for a free, no obligation chat to discuss what you are looking to achieve in a training setting. Our team will be able to determine the best path, events and courses to help you achieve those career goals!
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