Effective, learned ways to stand up /speak against bullying, learned how to be assertive.  Will apply in workplace Registrar June 2022

Extremely helpful to understand the difference in the terms - bully, harassment and victimization, learning objectives met at end of the course SAS Doctor June 2022

Wonderfully presented, organised and interactive. SAS Doctor June 2022

I was not expecting much from this course, but thanks to the design and the trainer, I really enjoyed it SAS Doctor June 2022

Interactive course with good discussion.  I loved how it was broken down and each aspect was covered in detail encouraging interaction and giving examples. Surgeon June 2022

Well planned course, very interactive.  It covered all the main areas of communication situations clinicians encounter and gave a structure for each Ophthalmology Consultant June 2022

It was a great 2 day interactive course - understanding of different aspects of patient communication. I learned a lot and many new things to practice in my future clinical career Registrar June 2022

Very useful.  I have very little direct interaction with patients as a radiologist, but will help me definitely in communication with colleagues Radiologist June 2022

Very knowledgeable trainer with in-depth awareness of real world scenarios.  She addressed every aspect and minor things even beyond our thinking. A & E Consultant June 2022

Very engaging. Sustained participant interest and involvement all through. Consultant June 2022

I am impressed by the supporting materials which I have looked through twice now and will do so again.  The trainer cited many examples from the medical environment to make the course very relevant. Medical Director June 2022

Very effective.  It covered all the main areas of communication situations clinicians encounter and gave a structure for each. Medical Director June 2022

I had previously been trained as an appraiser on line which was disappointing.  This opportunity was far more comprehensive and has built my confidence considerably.  The trainers knowledge enabled lots of opportunities for concerns to be addressed. Consultant April 2022

It was an excellent workshop, can't think of any improvements in it. SAS Lead April 2022

The interaction was very useful. I was impressed by the trainer's patience, he could clearly deliver all the information through an interactive way. He introduced a lot of tips and tricks in Excel SAS Doctor April 2022

Very patient and explains things very well considering that I had not worked with Excel before but required to do this course for my audit SAS Doctor April 2022

The course was good, oriented towards people preparing for first significant senior roles.  Simple easy approach, I liked the interactive style. SAS Doctor March 2022

Lot to learn from the course especially how to prepare the CV, interview preparation SAS Doctor March 2022

Trainer was friendly, knowledgeable and patient with all participants, a pleasure to work with! SAS Doctor March 2022

Lovely relaxed chatty delivery - made me feel comfortable to contribute.  I now appreciate how not calling out bullies and not being assertive can affect my patient care. SAS Doctor March 2022

Really helpful to understand situations where I have been bullied, and how to increase my assertiveness to deal with this LED Doctor March 2022

The course trainer has in-depth knowledge, well delivered, participants contributed actively. SAS Doctor March 2022

She knows her onions, delivered efficiently and also from a place of deep experience. SAS Tutor March 2022

Excellent amount of interactivity between attendees.  Trainer was very successful in motivating attendee interaction and participation. Associate Dean February 2022

Well delivered course content, good interactive discussions that helped to understand with real examples from clinical practice SAS Tutor February 2022

The training course was well delivered. Trainer had good insight and knowledge of subject being covered. SAS Doctor February 2022

The trainer had a clear excellent knowledge and skill base, and was extremely informative SAS Doctor February2022

Excellent course, covering wide range of leadership-relevant tools and ideas Associate Dean February 2022

Interesting and useful.  Gave me lots of new ideas and concepts to "get my head around" SAS Doctor February 2022

The trainer was fantastic and obviously very knowledgeable about her subject.. even more applaudable as we were in storm Eunice and she was without power SAS Doctor February 2021

This is my first course after training. I thought it worked really well - good mix of interactive and seminar-type sessions Consultant February 2022

I found course very useful, learned tips to communicate effectively without blaming others SAS Doctor February 2022

Clearly the trainer was knowledgeable in her field and of issues faced by SAS doctors and other NHS staff day to day SAS Doctor February 2022

Personally, it has been helpful in brushing my knowledge and given more far more confidence about working clinically in the UK A & E Doctor February 2022

It was very comprehensive, interactive.  Trainer  had engaging style, and despite being a whole day long session, could keep the attendees on their toes Radiographer February 2022

Very experienced professional trainer, friendly.  Extremely well delivered. Surgeon February 2022

It was very effective and comprehensive.  I feel that it has the potential to change my existing practice in terms of clinical communications. SAS Doctor February 2022  

I found the course very effective and relevant to clinical communication skills in medical practice Consultant February 2022

Interesting, useful content.  Very effective delivery.  Had got fed up with another company used by  Trusts talking about airlines.  This was a breath of fresh air.  Thank you. Surgeon.  February 2022

I liked the different ways of keeping this interactive.  Not easy with on line courses.  Thank you. Urologist.  February 2022

Very effective delivery.  Good learning experience Paediatrician February 2022

Good recap on the potential issues and how to deal with them in a positive and constructive way. Personally I thought the content was well thought through and well delivered. Educational Supervisor February 2022

Very experienced and engaging trainer. Had additional mastery of IT. Educational Supervisor February 2022

Very useful and relevant in term of patient care.  Full of practical tips SAS Doctors January 2022

Good Coach.  Very good listener and great reflective practice Doctor January 2022

Very good course, organisation and contents SAS Doctor January 2022

The coach allocated had good insight into the type of audience, was non-judgemental, was a good mentor in my view SAS Doctor January 2022

Relevant and informative.  Covered relevant topics for clinical practice. SAS Doctor January 2022

I found the course has had a right balance between information given to us and workshop part, I didn't find the tasks overwhelming too much Educational Supervisor January 2022

Effective and interactive course, well paced with thoughtful slides/info to help this important topic sink in! Educational Supervisor January 2022